01 / service · Per agreement
Monitoring agent deployment
Lightweight agent installed on servers and workstations for health checks and patch status
Managed Services
GHT Care Essentials
Define who monitors, maintains, supports, and escalates issues for the systems included in the service agreement.
One site · unlimited monitored endpoints
Planning starting point$500+ $299/mo
per site, monitoring, patching, backup checks
Final price depends on the verified bill of materials, site conditions, access, travel, and applicable recurring services.
Discuss this package ↗Customize the planning estimate →Images illustrate service environments. This package supplies the support activities below; new hardware is separately scoped.
The full starting scope
Everything, unpacked.
Designed for: Single-site offices and shops that just need the lights kept on
Included delivery work
- Daily automated patch management for OS and critical apps
- Automated health and uptime monitoring
- Nightly backup job verification with failure alerts
- Monthly health summary email
In daily operation
What you can do with it.
Use cases are implemented against the agreed application, device configuration, and operating rules.
Put GHT Care Essentials to work
Remote monitoring and patching, watched every day. Designed for single-site offices and shops that just need the lights kept on. The starting scope is one site · unlimited monitored endpoints; the item quantities below define the build and the survey confirms suitability.
Give staff a support path
Document the supported systems, authorized users, contact methods, and coverage window. The selected plan defines which user-support activities are included.
Keep routine maintenance accountable
Assign ownership for the monitoring, patch checks, backup checks, and reporting named in the plan. Exceptions become tracked work instead of an unnoticed alert.
Coordinate multiple vendors or locations
Maintain inventories and escalation contacts so an issue can reach the responsible carrier, application provider, or field team. Expanded multi-site coordination is defined by the selected tier.
From planning to daily use01 02 03 04
A working system, handed over.
Confirm the site and scope
Verify one site · unlimited monitored endpoints, actual quantities, access, and the assumptions behind GHT Care Essentials.
Prepare and configure
Record the asset and support baseline, authorize access, and configure the agreed service tools.
Prove the working system
Exercise the agreed use cases and failure/recovery checks; record results and resolve exceptions.
Hand over ownership
Review documentation, administrator access, training, warranty, and the written support boundaries with the customer.
Set the right expectations
What we confirm together.
Before we start
- Named sites, users, endpoints, applications, and current vendors
- Authorized access, supported versions, and an onboarding owner
- Agreed coverage windows, response targets, escalation authority, and exclusions
- Existing backups, network documentation, and license ownership
Outside the starting scope
- New hardware, cabling, or full-site installation unless separately quoted
- An automatic 24/7 response or resolution guarantee
- Third-party subscriptions, replacement parts, and on-site visits beyond the written agreement
Ways to expand
- More covered users and locations
- After-hours coverage with verified service terms
- Refresh projects, on-site support, and additional monitored systems
Make it fit your businessStart with this package.
Start with this package.
Build around your operation.
Tell us about your locations, current systems, staff, and daily workflow. We will map the equipment and work to a reviewable scope.
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