Glass House Technologies / Service library

Know what goes into the work.

One specification for every service: what we plan, what we deliver, what you provide, and how we verify the result. Download a document to share with your team or use as the starting point for a project.

Download all 40 specifications (PDF)

40 of 40 service specifications

Physical infrastructureGHT-SVC-001

Structured cabling

Copper or fiber links, outlets, patch panels, pathways, and labels for computers, Wi-Fi, cameras, phones, and building systems.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical infrastructureGHT-SVC-002

Pathways and containment

Trays, conduit, sleeves, raceway, and supports carry communications cable while accounting for fill, bend radius, separation, firestopping, and access.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical infrastructureGHT-SVC-003

Telecommunications rooms, racks, grounding and power

Racks, patching, network equipment, power, bonding, cooling, pathways, labels, and access, brought into one maintainable space.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical infrastructureGHT-SVC-004

Moves, adds, changes, audits and remediation

Moves, additions, repairs, tracing, testing, abandoned-cable review, network-room cleanup, and records updates for existing cabling.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical infrastructureGHT-SVC-005

Campus and outside-plant fiber

Route and utility discovery, civil coordination, cable construction, splicing, testing, strand records, and restoration planning, combined into one build.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical infrastructureGHT-SVC-006

Inside-plant fiber backbones

Selected fiber types, connectors, polarity, panels, pathways, and terminations carry high-capacity links through the building.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical infrastructureGHT-SVC-007

Fiber splicing and testing

Fusion splicing creates permanent strand connections. OLTS measures end-to-end insertion loss, and OTDR testing adds event-location detail when the route or acceptance plan calls for it.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical infrastructureGHT-SVC-008

Dark fiber and carrier demarcation

Dark fiber provides a passive optical path; carrier demarcation pins down the port, strand, inside extension, optics, power, testing, and repair responsibilities on each side.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Data centerGHT-SVC-009

Data-center white-space build-out

Racks, pathways, cabling, labels, access, and technology turnover, coordinated with the electrical, cooling, grounding, structural, fire, and security work owned by the responsible trades.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Data centerGHT-SVC-010

Data-center structured cabling

Carrier, distribution, and equipment areas connect through managed copper and fiber patch fields with planned topology, density, polarity, labels, and tests.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Data centerGHT-SVC-011

Data-center migrations and decommissioning

Services map to racks, ports, power, and owners; then cutover, validation, rollback, equipment release, media handling, removal, and final record updates run in sequence.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Data centerGHT-SVC-012

DCIM enablement

Sites, rooms, racks, assets, ports, circuits, and sensors get normalized, supported data sources connect, and physical changes gain a defined path into the model.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Networks and wirelessGHT-SVC-013

Network core, routing, switching and segmentation

Switching, routing, VLANs, address plans, security policy, uplinks, PoE, management access, configuration backups, and recovery, designed together.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Networks and wirelessGHT-SVC-014

Business and guest Wi-Fi

Business Wi-Fi carries staff and operational devices; guest Wi-Fi gives visitors separated access.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Networks and wirelessGHT-SVC-015

Distributed antenna systems and ERRCS

A distributed antenna system carries radio signals through a building or campus.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Networks and wirelessGHT-SVC-016

Private 5G and CBRS

Private LTE or 5G combines compatible devices, SIM or eSIM identities, radios, transport, and a mobile core; many US deployments use CBRS spectrum under FCC Part 96.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Networks and wirelessGHT-SVC-017

Outdoor and point-to-point wireless

Outdoor wireless extends network service to remote buildings, cameras, gates, and equipment.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical securityGHT-SVC-018

Video surveillance

Camera placement, lighting, network capacity, recording, retention, permissions, health alerts, and evidence export, designed around the events each view must capture.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical securityGHT-SVC-019

Access control

Credentials, readers, controllers, locks, door contacts, request-to-exit devices, schedules, power, network, and administrator policy, with project-specific door-hardware and life-safety review.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical securityGHT-SVC-020

Intrusion alarms and monitoring

Sensors, zones, users, arming rules, communication paths, verification, notification, and response instructions, working as one system.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical securityGHT-SVC-021

Intercom, paging, and mass communication

Intercom handles two-way calls, paging distributes voice or tones, and mass communication coordinates urgent messages, each with its own coverage, priority, accessibility, and approval requirements.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical securityGHT-SVC-022

Security systems integration

Supported APIs and standards can correlate video, access, intrusion, intercom, visitor, and identity events.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical securityGHT-SVC-023

Visitor and contractor entry

Pre-registration, arrival, identity checks, host approval, badges, temporary credentials, escort rules, emergency accounting, checkout, accessibility, and record retention, connected into one process.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Physical securityGHT-SVC-024

Parking, perimeter, and vehicle entry

Lane geometry, credentials, gates, safety inputs, intercoms, cameras, lighting, outdoor networks, power, drainage, civil pathways, and manual release, engineered together.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Operational systemsGHT-SVC-025

Digital signage

Commercial displays, mounts, players, content management, templates, schedules, data feeds, permissions, power, network, accessibility, monitoring, and fallback content, treated as one system.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Operational systemsGHT-SVC-026

Audiovisual and collaboration systems

Displays, cameras, microphones, speakers, acoustics, controls, meeting platforms, accounts, network, power, lighting, furniture, and support, coordinated as one room.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Operational systemsGHT-SVC-027

Point-of-sale, ordering, and queue systems

Terminals, payment devices, printers, kitchen or service displays, accounts, software, segmented networks, internet, local services, power, vendor support, and fallback procedures, connected end to end.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Operational systemsGHT-SVC-028

Inventory workflows

Receiving, put-away, picking, transfer, count, sale, return, and disposal connect through identifiers, labels, scanners, printers, handhelds, wireless coverage, software transactions, and exception handling.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Operational systemsGHT-SVC-029

Asset tracking

Scans, RFID, BLE, UWB, GPS, cellular, Wi-Fi, cameras, or custody events, chosen by required accuracy, update rate, environment, battery life, privacy, cost, and integration.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Operational systemsGHT-SVC-030

Operational automation and integration

Supported APIs, webhooks, files, records, alerts, approvals, schedules, and devices connect with validation, limited permissions, duplicate protection, logs, retries, and manual recovery.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Operational systemsGHT-SVC-031

Environmental and facility monitoring

Sensors, placement, gateways, power, network, timestamps, thresholds, persistence, alerts, acknowledgement, escalation, retention, and maintenance, assembled as one monitoring system.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Operational systemsGHT-SVC-032

Operational technology networks

Asset discovery, approved data paths, industrial switching, remote access, monitoring, backups, maintenance windows, testing, and rollback, all with process-owner approval.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Managed operationsGHT-SVC-033

Network operations and monitoring

Covered assets and services connect to health checks, telemetry, thresholds, tickets, escalation, authorized actions, change records, and review.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Managed operationsGHT-SVC-034

Break-fix triage and field dispatch

Incident intake, remote checks, site access, vendor boundaries, technician skills, tools, parts, field work, acceptance testing, and cause notes form one connected path; timing, travel, and rates stay contract-specific.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Managed operationsGHT-SVC-035

Technology lifecycle and refresh

Asset records, support dates, licenses, vulnerabilities, capacity, failures, spares, compatibility, budgets, staged migration, rollback, data handling, and disposal feed one plan.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Managed operationsGHT-SVC-036

Quarterly reviews, roadmaps, and vendor coordination

Periodic reviews reconcile service performance, recurring problems, monitoring, lifecycle, capacity, security, projects, contracts, vendors, budgets, prior actions, and business changes.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Business systemsGHT-SVC-037

Business server deployment

Plan, supply, install, configure, and validate the server environment that hosts a customer’s approved business applications and records.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Business systemsGHT-SVC-038

Handheld and business device deployment

Select, stage, connect, and validate handheld computers, scanning devices, charging equipment, and label printers for an agreed business workflow.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Business systemsGHT-SVC-039

Custom business software development

Design, build, integrate, test, and hand over an internal application around the customer’s named business workflow and operating responsibilities.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages
Business systemsGHT-SVC-040

Business reporting and sales forecasting

Connect approved operational data to clear reports and evaluated forecasts that support purchasing, preparation, staffing, and location planning.

Scope · Delivery · Acceptance · PlanningRevision 1.0 · September 6, 2026 · 3 pages