Glass House Technologies / Custom internal AI

Your company’s knowledge. A system built for your team.

We build private AI deployments around your approved information and business workflows, with custom applications, document retrieval and optional model fine-tuning. Choose on-site, private hosted or hybrid infrastructure with clear data and support boundaries.

Choose the right kind of customization

Company-specific does not always mean retraining.

Answers from your documents

Retrieval-augmented generation, or RAG, finds approved company information and supplies it to a model when answering. It supports source citations and refreshed documents without changing model weights. We usually evaluate this first for internal knowledge.

Fine-tuning for a defined task

Train an existing model further on approved examples when the evaluated task needs more consistent behavior, formatting or classification. This requires suitable data, a compatible model license and a separate evaluation. It does not replace access controls or current source information.

Custom applications & integrations

Build the screens, identity integration, document connectors, review queues and reporting your team needs. Start with read access; changes to business records follow an agreed permission and human approval process.

A new model from scratch

Training a foundation model is a separate research and infrastructure engagement. It requires its own feasibility study, data strategy, compute budget and delivery plan; it is outside the implementation ranges below.

Compare retrieval, fine-tuning and model training ↗
USD planning allowances / September 2026

What kind of investment does it take?

These preliminary GHT planning ranges describe a purchase-based deployment. They are estimates for the stated scope, not manufacturer quotes, fixed offers or guaranteed delivery dates. A workload review and written proposal establish the actual price.

Hardware and implementation allowances, combined initial cost and planning timeframe
Starting scopeHardwareImplementationCombined initialDeployment
Private AI pilot$5,000–$10,000$8,000–$20,000$13,000–$30,0002–4 weeks
Department AI deployment$15,000–$35,000$20,000–$60,000$35,000–$95,0004–8 weeks
Integrated company AI$50,000–$150,000+$60,000–$150,000+$110,000–$300,000+8–16+ weeks

Timeframes start when the scope is approved, hardware is available, data access is authorized and usable samples are supplied. Procurement lead times and delayed client review extend the calendar. Allowances exclude tax, travel, recurring support/software/cloud costs, major data cleanup, electrical/cooling changes and separately designed high availability. Hosted options replace some hardware purchases with recurring infrastructure charges and require their own quote.

Private AI pilot

One approved document source, one defined workflow and a small evaluation group.

Hardware approach

Compact local AI system, such as an NVIDIA DGX Spark, or a qualified GPU workstation. Selection follows a model and workload test.

Acceptance check

Answer representative questions with sources, reject restricted documents, measure response time and record the pilot decision.

Explore package details ↗

Department AI deployment

Several agreed sources, identity integration, permission-aware retrieval and one department workflow.

Hardware approach

Configured professional GPU workstation, including Lenovo ThinkStation options, plus backup and power protection as scoped.

Acceptance check

Verify user permissions, citation quality, simultaneous requests, content refresh, recovery and administrator handover.

Explore package details ↗

Integrated company AI

Multiple departments or business-system integrations with stronger operating and recovery requirements.

Hardware approach

Validated multi-GPU server architecture, including Lenovo ThinkSystem candidates. Power, cooling, storage and networking are designed together.

Acceptance check

Test each integration, approval boundaries, load, recovery and the agreed operational monitoring. High availability is a separately scoped design.

Explore package details ↗

Optional fine-tuning phase

Allow an additional $10,000–$35,000 in implementation and 3–6 weeks for a bounded task with usable approved examples and held-out evaluation. Suitable existing compute may be reused; additional training compute is quoted separately.

We recommend this phase only after a baseline test demonstrates a problem that training can reasonably address.

Read the hardware and cost assumptions ↗
From a question to a working deployment

Build in stages. Measure each one.

  1. Scope the work and the dataChoose one useful task, approved sources, an accountable owner, a model license and measurable quality, access and response-time targets.
  2. Prove a representative workloadEvaluate the model and retrieval on held-out examples. Test simultaneous requests and actual context lengths before committing to a compute configuration.
  3. Build and secure the deploymentInstall compute, connect identity and sources, enforce document permissions, configure refresh, logging, backup and approved network egress, and build the agreed interface.
  4. Run acceptance and hand overCheck citations, restricted-document access, low-confidence answers, prompt-injection scenarios, downtime recovery and integration approvals. Train the team and agree on ongoing maintenance.

Local hosting alone does not establish privacy or compliance. Each design records where prompts, documents, logs, backups and support access reside. Model answers can be wrong; the workflow includes review and escalation appropriate to the task.