Order
A cashier creates an order with modifiers; a separately certified payment system handles the card transaction.
From order to handoff
When the kitchen printer goes down, the whole night goes down.
Ordering, payment, kitchen displays, printers, pickup, drive-through, menu boards, and guest Wi-Fi, cut over on a schedule that does not cost you a dinner service.
Servers · Devices · Custom software · Integration
Build the system behind your daily work.
A scanner that updates inventory. An order that reaches the kitchen. A dashboard that helps you plan tomorrow. We connect the equipment, network, and software around the way your business works.
SERVICE / GLASS TECH SOFTWARE
Run a dinner service. Before we ever talk.
Send a mock order to the cold kitchen, grill, sauté, and pastry screens. Fire each course and bring the plates together at expo. Try it yourself, or watch a guided walkthrough.
Try the restaurant demo →No account. No sales call. Sample data only.
A complete example project
One order, from counter to kitchen to planning.
A restaurant order board with front-counter entry, kitchen routing, pickup status and a manager view of sales and next-shift preparation. This example includes two kitchen displays and one receipt printer.
Juniper Kitchen is a fictional business. This is an illustrative project and working screen concept, not a completed client installation.
The setting2,500 sq ft · 60 seats · 1 counter · 2 kitchen stations
Planning schedule6–8 weeks after scope and equipment readiness
What is deliveredInstalled devices · working pilot app · training · recovery test
01 / What your team sees
A working view of the end result.
Try the sample action. Watch the record, summary and activity log change together.
Manager workspace
Monday · 10:42 AMToday in the kitchen
Open tickets3In this demonstration
Ready for pickup0This sample session
Next-shift prep86Illustrative meal count
Work / locationStatus
#1042 · 2 burgers + friesHot line
Preparing#1043 · salad + soupExpedite
Preparing#1044 · 3 lunch bowlsHot line
PreparingNext Monday’s prep baseline(80 + 88 + 84 + 92) ÷ 4 = 86 meals
Four fictional Mondays, same-day average. A manager adjusts for reservations, promotions and waste; this is not a promised forecast accuracy.
Adjust the planning scenario
86 meals · $1,720 illustrative sales
At an assumed $20 average meal sale, before tax. Adjusted by 0 meals; this is a planning scenario, not guaranteed revenue.
Interactive concept. These fictional records stay in this page; no business system is connected.
How the system works
Route
The order service assigns menu items to hot-line and expedite displays, with unique ticket IDs and acknowledgments.
Fulfill
Kitchen staff update preparation status; the counter sees what is ready, delayed or canceled.
Prepare
The manager reviews a four-week same-day average and adjusts the next-shift prep plan for bookings and events.
The connection included here
One menu of up to 60 items, two kitchen routing rules and one documented POS sales export. Counter ordering and a local kitchen board are included; customer web ordering is a separately priced extension.
02 / Where everything goes
From the network closet to the point of work.
Select a device group to see its photograph, quantity and job. The room plan is conceptual; a site survey confirms routes, mounting, power and wireless coverage.
Proposed device placementDiagram · not to scale
01Order counter
02Hot line
03Expedite / pickup
04Secure IT closet
Wired path: ISP → gateway → switch → server, wired consoles, printers and access points. Handhelds use staff Wi-Fi. Guest traffic is separated. Each numbered group matches the equipment schedule below.
03 / The complete technology stack
The hardware is only one part of the system.
Staff screens
An EloPOS counter workspace and two Elo kitchen boards show the same order record. Each staff role has the controls it needs.
Business application
A custom order-routing pilot with three roles, validated records, timestamped actions and the described import/export. You approve the screens and rules before development.
Server and data
The Lenovo server runs the application and PostgreSQL database locally. It is the authoritative record; client screens request changes through the application API rather than editing the database directly.
Network and devices
The gateway and managed switch connect fixed equipment. Access points connect mobile staff devices. Device profiles, labels, port records and separate guest access make the setup supportable.
Backup and recovery
Encrypted off-site backups, database transaction-log archiving and a witnessed restore exercise. Example targets: no more than one hour of committed data loss and restoration within one business day when replacement compute is available; these are tested targets, not an SLA.
Ownership and support
Customer-owned business data, administrator handover, CSV export, configuration records and an operating guide. Custom source-code ownership/license terms and support responsibilities are written into the agreement.
Explore the proposed software and recovery design
Application: React and TypeScript browser interface, Node.js API, PostgreSQL database, and a Linux server distribution supported by the final Lenovo configuration. Zebra DataWedge sends scanned barcode input to the focused application field. The server validates every transaction and records its unique identifier to prevent duplicate posting.
Deployment: Containerized application services, HTTPS, named staff accounts, manager approval for sensitive changes and MFA for administrator access. A customer-controlled management VPN limits remote administration. No database port is exposed to the public internet.
Recovery: PostgreSQL base backups and archived transaction logs go to an encrypted customer-owned object-storage account. Daily backup checks and a sample restore prove the selected retention and recovery target. A nightly export alone would not meet the one-hour target.
When a connection fails: The local workflow can continue through an ISP outage while the server, LAN and required local services remain available. Off-site backup transfer pauses. A disconnected device shows an unconfirmed action and cannot claim it saved; staff use the documented manual fallback and reconcile before retrying. A failed server stops the application until recovery. This single-server pilot has no automatic failover.
Licensing: The proposed React/Node/PostgreSQL application does not assume a paid per-user application subscription. Commercial OS support, the selected device-management service and any third-party software/API licenses are qualified separately; only the allowances listed below are in this budget.
04 / What this example costs
See the equipment. See the hours. See the total.
USD planning example prepared September 2026. Catalog-priced items use Glass Tech’s customer planning prices. Configuration-dependent items use explicit customer budget allowances; they are not manufacturer quotes or orderable offers.
01 / 1 unitLenovo ThinkSystem ST50 V3
Example configuration allowance: 32 GB ECC memory, two enterprise SSDs of at least 960 GB, compatible storage protection and three-year hardware support. Final CPU, drive/controller combination and supported Linux OS are qualified before ordering. Tower stands in the secured room, outside the shallow network rack.
1 × Secure IT closet
$3,8001 × $3,800Example allowance
02 / 1 unitEloPOS counter terminal
15.6-inch touch workstation with a current supported Windows configuration and manufacturer power supply. Exact orderable SKU and application support are confirmed before purchase. Photograph represents the family; no obsolete OS configuration is assumed.
1 × Order counter
$2,4001 × $2,400Example allowance
03 / 2 unitsElo I-Series 5 kitchen touch display
22-inch Android display allowance with manufacturer power supply. One per station, with wired network and a kitchen-safe mounting position away from heat, grease spray and washdown. Supports the example browser order board; third-party KDS certification is separate.
1 × Hot line1 × Expedite / pickup
$2,8002 × $1,400Example allowance
04 / 1 unitEpson TM-m30III receipt printer
Ethernet configuration with supply and starter paper. Receipt content is generated by the scoped local print service; this is not a payment terminal.
1 × Order counter
$5001 × $500Example allowance
05 / 1 unitUniFi Cloud Gateway Max
ISP handoff, firewall, network management and staff/guest separation. Only the approved management path can reach the application; guest devices cannot.
1 × Secure IT closet
$4401 × $440Catalog planning price
06 / 1 unitUniFi 24-port PoE switch
Wired connections for the listed endpoints and 2 access points. AP planning load is 42 W against the switch’s 95 W PoE budget; final port and power schedule is checked before install. This example uses 1 Gb switching.
1 × Secure IT closet
$5501 × $550Catalog planning price
07 / 2 unitsUniFi U7 Pro access point
Ceiling-mounted access points with wired uplinks. These are proposed locations, not an RF coverage prediction. Survey, roaming and actual device signal tests determine final placement.
1 × Order counter1 × Hot line
$5602 × $280Catalog planning price
08 / 1 unitAPC BX1000M battery backup
Protects the server and core network long enough for the measured shutdown plan. Load, plug count, signaling compatibility and runtime are tested; no all-day operation or automatic failover is promised.
1 × Secure IT closet
$3101 × $310Catalog planning price
09 / 1 unitEaton Tripp Lite 6U network enclosure
Wall-mounted network enclosure for switch, patching and accessories. The tower server and tower UPS stand separately in the same secured room. Mounting substrate, device depth, airflow and cable bend space require field verification.
1 × Secure IT closet
$3501 × $350Catalog planning price
10 / 1 unittrueCABLE 24-port patch panel
Labeled modular patch panel. Matching jacks, patch cords and supports are included in the materials allowance below.
1 × Secure IT closet
$901 × $90Catalog planning price
Materials, labor and delivery
8 complete Cat6 links — materials
$880Customer budget allowance for cable, two jacks per link, patch cords, faceplates, labeling, pathway supports and ordinary firestop. Average 100 ft run, accessible indoor routes, maximum permanent-link length 90 m. Labor is listed separately.
Mounts, network shelf, power distribution and consumables
$850Two display mounts, approved power distribution, small network shelf and starter receipt paper. Exact mounts, clearances and circuits follow the site survey.
Installation and cable testing
$3,00024 technician-hours × $125/hr. Mounting, cable runs, termination, labels and link test records. Person-hours, not elapsed days.
Server, network and device commissioning
$2,48016 lead-technician hours × $155/hr. OS staging, device profiles, network separation, backup setup and cutover checks.
Custom application, import and acceptance work
$20,000160 development hours × $125/hr. One scoped pilot application, three permission roles, the described CSV interface, audit history, dashboard, deployment and acceptance fixes. This is a defined first release.
Staff training and handover
$1,0008 technician-hours × $125/hr. Two staff sessions, an administrator session, operating notes and a witnessed recovery exercise.
Planning and coordination
$6808 coordination hours × $85/hr. Confirm scope, schedule, access, device assignments and the handover record.
Local mobilization and delivery
$600Illustrative allowance for local transport and delivery, normal weekday work and no overnight stay. The actual job address and shipment plan set the final travel charge.
Ongoing budget · $325/month before tax
Encrypted off-site backup storage$75/mo
Illustrative monthly allowance for up to 250 GB retained backup data. Provider, retention and actual storage/transfer charges are confirmed in the agreement.
Monitoring, updates and recovery review$250/mo
Illustrative service allowance: scheduled OS/application maintenance, backup checks and up to one hour of remote support monthly during business hours. No 24/7 response or additional development included.
Already supplied by the customer: internet service, usable power circuits, a secure ventilated IT room and any existing business-system subscriptions. Their charges are not included in the monthly total. Expanded support, third-party connector fees and additional development require a separate scope.
The finish line
What you can test before handover.
- Complete the sample workflow on the installed devices and reconcile the dashboard to its source records.
- Import the agreed sample file, reject invalid rows and verify role permissions and the activity log.
- Test every installed cable link and the handheld route; confirm guest devices cannot reach private records.
- Disconnect a device, reconcile the unconfirmed action and prove it cannot post twice.
- Restore the application and sample records from backup, record the measured recovery time and train the administrator.
Scope and next steps
Make this example your own.
Merchant fees, payment terminals, delivery marketplaces, loyalty and certified POS/payment-provider connectors are outside this example. Forecasts are planning suggestions, with manager review.
The schedule assumes approved screen designs, clean data, available hardware, accessible routes and normal weekday access. Electrical work, permits, lifts, demolition, unusual construction and additional locations are separately scoped.
To price your implementation, bring a floor plan, staff/device counts, a sample export and your priorities. Glass Tech confirms the bill of materials, software rules, acceptance checks and fixed scope before installation.
The problems we design around
Start with what creates delay, risk, and repeat work.
Small failures stop the whole line
A printer, kitchen display, access point, or network dependency can slow ordering and fulfillment even when the internet is technically up.
Front and back of house compete
Guest Wi-Fi, payment, staff devices, media, delivery tablets, and operations need deliberate capacity and separation.
Remodel windows are unforgiving
Equipment, mounts, pathways, configuration, and vendor responsibilities must be resolved before the shutdown window begins.
Systems that fit the operation
One environment. Connected layers.
Every layer is scoped with its purpose, dependencies, administrator, acceptance evidence, and change boundary. Select systems can stand alone; integrated programs share one site plan and closeout.
01
Ordering, point-of-sale, and queue systems
Connected ordering, payment, kitchen, pickup, drive-through, service-desk, and receipt workflows with clear network boundaries.
- POS and ordering endpoint connectivity
- Kitchen, pickup, printer, and display pathways
- Payment and guest traffic separation
- Failover, staging, cutover, and operator handoff plan
Pricing pathDesign-to-quote: lanes, terminals, displays, printers, platform licenses, integrations, and after-hours cutover requirements change the project.
Explore this capability 02
Network core and structured cabling
A documented physical layer for workstations, phones, operational endpoints, cameras, controls, and future expansion.
- MDF and IDF planning
- Cat6 or Cat6A pathways and drops
- Racks, patching, UPS, labeling, and test results
- Switching, routing, and deployment configuration
Pricing pathPublished network packages and installed per-drop options are shown below. Larger environments are built in the project estimator.
Explore this capability 03
Business and guest Wi-Fi
Wireless coverage designed around people, handhelds, scanners, tablets, operational devices, and approved visitor access instead of a residential router model.
- Coverage and capacity planning
- Separate staff, guest, device, and operations networks
- Indoor and outdoor access-point options
- Validation, naming, and handoff documentation
Pricing pathInstalled indoor and outdoor access-point pricing is shown below; final quantities follow the facility layout and coverage plan.
Explore this capability 04
Media displays and digital signage
Customer-facing menus, promotions, wayfinding, dashboards, room displays, and video walls built as an operable system rather than a loose screen installation.
- Display, mount, player, power, and data plan
- Content-management and input-source options
- Single-screen, menu-board, dashboard, and video-wall layouts
- Remote administration, training, and content handoff
Pricing pathDesign-to-quote: display class, size, mounting, player, content platform, licensing, and electrical readiness determine the installed price.
Explore this capability 05
Video security and operational visibility
Camera placement, recording, viewing, and retention planned around the decisions the footage must support.
- Indoor, outdoor, overview, detail, and specialty views
- Local, cloud-managed, and open-platform options
- Retention and viewing-station planning
- Placement schedule, naming, and administrator handoff
Pricing pathLocal and cloud-managed camera packages plus installed per-camera options are shown below.
Explore this capability 06
Operational automation and systems integration
Repeatable handoffs between devices, software, alerts, schedules, and staff so routine work does not depend on someone noticing it manually.
- Current-state workflow map
- Trigger, action, approval, and exception design
- API, webhook, device, and notification integrations
- Testing, audit trail, fallback, and administrator documentation
Pricing pathScoped after workflow discovery. GHT identifies dependencies and failure paths before quoting build, integration, and support.
Explore this capability Product options and published pricing
Concrete starting points—not a mystery quote.
These are current Glass Tech catalog planning prices for standard scope. They show the hardware class, included installation, and recurring platform cost when applicable. Site conditions, pathways, quantities, schedule, taxes, licensing term, and verified scope can change the fixed agreement.
ValueUbiquiti UniFi
Storefront
Serious Wi-Fi and wired internet for a small space.
Up to ~1,500 sq ft · ~15 devices
Planning price · starting at$4,050
UniFi Cloud Gateway Ultra1 included
UniFi Lite 8 PoE switch1 included- 1× UniFi U7 Pro access point1 included
4× Cat6 data drops4 included
Mounting, patch cables & finish hardware1 scoped set
ProfessionalUbiquiti UniFi
Office Pro
A proper head-end, clean rack, and wall-to-wall Wi-Fi.
Up to ~4,000 sq ft · ~30 devices
Planning price · starting at$7,250
- UniFi Cloud Gateway Max1 included
UniFi Lite 16 PoE switch1 included- 2× UniFi U7 Pro access points2 included
- 8× Cat6 data drops8 included
- 6U wall-mount rack + 24-port patch panel1 scoped set
ValueReolink
Watchpost 8
Whole-building coverage you own outright.
Up to 8 cameras · ~6,000 sq ft
Planning price · starting at$5,950
8× Reolink RLC-842A camera8 included
Reolink RLN16-410 NVR1 included- 8× Cat6 data drops8 included
Wall-mount rack shelf1 included- Mounting, patch cables & finish hardware1 scoped set
Installed option pricing
Build the site one requirement at a time.
Unit prices are planning references attached to the current catalog. Quantities and compatibility are validated before agreement.
Extra Cat6 dropAdditional wired location, terminated & certified$250
Extra Wi-Fi access pointUniFi U7 Pro, cable run, mount & config$850
Outdoor Wi-Fi access pointUniFi U7 Outdoor for patios, lots & yards$995
Extra 2K cameraUniFi G5 Turret Ultra, cable run & mount$650
Viewing stationDedicated monitor & controller for live wall viewing$950
Rackmount battery backupPure sine wave UPS for the head-end$750
Integrated commercial project floor$3,950
Catalog items below that amount remain useful planning references. Targeted industry programs are built around the complete operational outcome, not an isolated device. Custom media displays, inventory, ordering, automation, AV, fiber, and OT systems are quoted after their real dependencies are mapped.
Your planning price covers the agreed equipment, installation, project coordination, travel, testing, and handover. Site conditions, access windows, integrations, and responsibilities are confirmed before the final scope and price are agreed.
Price the facilityWhat to expect01 02 03 04 05
A controlled path from operating problem to usable handoff.
Readiness
Confirm the organization, site, current condition, desired outcome, stakeholders, timing, and decision path.
Field and design
Validate pathways, devices, counts, dependencies, work windows, customer responsibilities, and acceptance criteria.
Agreement and staging
Fix the scope, products, exclusions, schedule, change boundary, payment milestones, and material plan.
Deployment
Protect live operations, coordinate access, communicate milestones, test work, and preserve rollback where required.
Closeout
Deliver labels, results, photos, as-builts, credentials through an approved secure path, training, warranty terms, and the next owner.
The operating outcome
What should be different after the work.
- 01A mapped order-to-kitchen data path
- 02Stable guest and operational connectivity
- 03Repeatable opening and remodel standards
- 04Clear device, cable, and administrator handoff
Your restaurants environment
Start with the problem. Leave with a clear system.
Tell us the site, the workflow, what is failing now, and the outcome that matters. We will turn it into a planning path with visible assumptions and product options.