GHT: Glass House Technologies
GHT service / Physical security

Security systems integration

Systems that compare notes when something happens

Supported APIs and standards can correlate video, access, intrusion, intercom, visitor, and identity events.

What you should have at closeoutTested event and identity connections with permission records, correlated logs, failure alerts, recovery tests, and an operator runbook.
References3 reviewed
Last updated2026-08-20
Overview

What Security systems integration includes

A security integration may correlate access events with video, issue temporary visitor credentials, trigger an intercom workflow, synchronize identities, or route alarms into a shared operating view. The supported API or standard, licensing, versions, data ownership, and permissions determine whether the design is sustainable.

Integration does not remove the need to commission each underlying system independently. Each automated action needs a defined trigger, authorization, audit record, retry or timeout behavior, and manual fallback.

Question to answer before designWhich system is the source for the identity or event, what action should follow, and how will staff work when either platform is unavailable?
Common situations

This service may fit when:

  • Operators switch among systems to reconstruct one event
  • Duplicate identity records create slow or inconsistent revocation
  • An unsupported custom link breaks during upgrades
  • Automated actions lack audit records, failure alerts, or a manual path
System components

What the system includes

A complete scope covers each part below and the connections between them.

01

Systems of record

Identity, credentials, devices, schedules, visitors, incidents

02

Interface

Supported API, webhook, SDK, connector, ONVIF or SIA data model

03

Policy

Authorization, mapping, transformation, retry, deduplication, retention

04

Operations

Logs, health, alerts, manual fallback, upgrade and owner process

Project record

How site information becomes a tested project

A complete project record connects the conditions found on site, the design decisions made from them, and the tests and closeout documents delivered afterward.

Site information

What we confirm before design

  • System owners, versions, licensing, supported interfaces, and update cadence
  • Source-of-record identities, device records, event fields, and retention boundaries
  • Trigger, action, approval, timing, retry, and duplicate behavior
Design decisions

What those findings determine

  • Connection: Automate only the steps whose ownership and failure behavior can be defined.
  • Identity: Define the source-of-record fields, deletion, exceptions, and audit before synchronization.
  • Action: Commands need stronger authorization, confirmation, logging, and fallback than read-only context.
Closeout records

What you should receive

  • Current- and future-state sequence diagrams
  • Interface, event, field, and permission mapping
  • Failure-mode and rollback plan

The exact inputs, decisions, and acceptance records depend on the site and signed scope.

Project stagesSurvey through closeoutView details
Project stages

How the work moves from survey to closeout

Each stage should produce the records and test results needed before the next stage begins.

  1. 01

    Map the current workflow

    Identify systems, identities, event sources, operator steps, permissions, versions, licensing, data retention, and failure pain points.

    EvidenceCurrent-state sequence diagram, data-owner matrix, interface inventory, and version/licensing record.
  2. 02

    Design the contract

    Define source of truth, events, fields, actions, authorization, rate limits, retries, deduplication, logging, fallback, and change ownership.

    EvidenceFuture-state sequence, field and event map, permission model, failure table, and acceptance cases.
  3. 03

    Configure in stages

    Build in a controlled environment, protect credentials, constrain privileges, enable logs, and release workflows in observable increments.

    EvidenceConfiguration record, secret-ownership record without secret values, change log, test identities, and rollback plan.
  4. 04

    Prove normal and failed paths

    Test success, duplicates, delay, unavailable systems, revoked access, unauthorized actions, retries, recovery, audit lookup, and manual fallback.

    EvidenceAcceptance-case results, correlated event samples, alert evidence, rollback result, and owner runbook.
Design choicesCompare the available approachesView details
Options

How to choose the right approach

The right choice depends on the site, application, operating risk, and acceptance requirements. More equipment does not automatically improve the system.

FactorTypical approachMore demanding conditionsWhat determines the choice
ConnectionTypical approach: Operator opens related systems manuallyMore demanding conditions: Supported event and context exchangeWhat determines the choice: Automate only the steps whose ownership and failure behavior can be defined.
IdentityTypical approach: Separate users in each platformMore demanding conditions: Controlled synchronization from a named sourceWhat determines the choice: Define the source-of-record fields, deletion, exceptions, and audit before synchronization.
ActionTypical approach: Context-only correlationMore demanding conditions: Cross-system command or workflowWhat determines the choice: Commands need stronger authorization, confirmation, logging, and fallback than read-only context.
LifecycleTypical approach: Project-specific custom linkMore demanding conditions: Versioned supported interface with regression testsWhat determines the choice: Treat upgrade compatibility and ownership as part of the integration scope.
Before design

What we need to know

  • System owners, versions, licensing, supported interfaces, and update cadence
  • Source-of-record identities, device records, event fields, and retention boundaries
  • Trigger, action, approval, timing, retry, and duplicate behavior
  • Service accounts, permissions, credential ownership, and audit requirements
  • Failure notification, manual fallback, maintenance window, and rollback process
At closeout

What you should receive

  • Current- and future-state sequence diagrams
  • Interface, event, field, and permission mapping
  • Failure-mode and rollback plan
  • Normal, exception, security, and recovery acceptance results
  • Version, ownership, monitoring, and change runbook
Best fit

When this service makes sense

  • Organizations with a named system of record for people, sites, or events
  • Operations that can define trigger, action, owner, and exception behavior
  • Platforms with documented, licensed, and version-supported interfaces
  • Teams prepared to test integrations after upgrades and policy changes
Before we commit

What we verify first

  • An integration is limited by documented vendor interfaces, licensing, versions, rate limits, and support policy
  • Cross-system commands can amplify a bad identity, rule, or compromised account
  • Biometric, video, visitor, and identity data can carry privacy and retention obligations
  • Upgrades to either platform can require regression testing or connector changes
Site contextSee where this work is usedView details
Where it is used

How site conditions change the design

Occupancy, operating hours, user activity, regulation, weather, construction, and access can change the design.

Common questions

What people usually ask

Can any camera connect to any access-control platform?

No. Confirm the exact model, firmware, profile or API, licensed feature, supported event types, authentication method, and vendor compatibility statement before designing the workflow.

Should HR be the source for access-control users?

It can be, but the source fields, approval boundary, effective dates, exceptions, contractors, leave states, deletion, and failed synchronization process must be defined first.

How is an integration accepted?

With repeatable tests for normal events, unauthorized actions, duplicates, delay, unavailable systems, retries, recovery, audit lookup, and the documented manual fallback.

Standards and referencesReview the source materialView details